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About

Mercantile Adjustment Bureau, LLC (Mercantile) was founded in 1934 as an accounts receivable management firm servicing Western New York healthcare providers. While remaining loyal to the healthcare business that gave us our start, Mercantile has significantly diversified the services we offer as well as the local and nationally renowned client base we service.

Meet The Team


Bruce H. Gray - President

Mr. Gray has over 30 years’ experience in receivables management, having worked in both the creditor and third-party sides of the business leading teams in pre charge-off collections, recovery, loan sales and management.

Lance Della Mea - Chief Operating Officer

Mr. Della Mea has over 25 years’ experience in receivables management, having worked in both the creditor and third-party sides of the business leading teams in pre charge-off collections, recovery, loan sales, and management.